PRIVACY POLICY
Nexleaf Analytics (“Nexleaf”) strives to innovate new technologies to solve pressing environmental and public health problems. We develop sensors and related products (the “Products”) that are used with devices, vehicles or storage units such as clean cookstoves, vaccine refrigerators, refrigerated storage unit, refrigerated vehicle or refrigerated location (such devices, vehicles and storage units, the “Monitored Devices”) to collect and transmit data about one or more Monitored Devices related to performance, temperature, energy efficiency, and pollution reduction or other data. This Privacy Policy describes our practices in connection with information that we collect through use of our Products and through websites operated by us from which you are accessing this Privacy Policy (the “Websites”), as well as through HTML-formatted email messages that we send to you that link to this Privacy Policy (collectively, including the Websites, the “Services”). By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy.
Please note that this Privacy Policy does not address the practices of our third-party partners who may distribute, install, and operate our Products, such as non-profit or governmental organizations that install our Products to monitor Monitored Devices in a health facility or a home.
PERSONAL INFORMATION
Personal Information We May Collect
Personal Information” is information that identifies you as an individual or relates to an identifiable
person, including:
- Name
- Postal address
- Telephone number
- Email address
We may use a third-party payment service to process donations or other payments made through the Services. If you wish to make a payment through the Services, your Personal Information may be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Personal Information.
How We May Collect Personal Information
We and our service providers may collect Personal Information in a variety of ways, including:
- Through the Services: We may collect Personal Information through the Services, e.g., when you make a donation.
- Through the Products: We may collect Personal Information through the installation and use of the Products, e.g., when your name is registered in connection with a particular Monitored Device.
- From Other Sources: We may receive your Personal Information from other sources, such as public databases, third-party partners, government programs, and from other third parties.
How We May Use Personal Information
We may use Personal Information:
- To respond to your inquiries and fulfill your requests.
- To send administrative information to you, for example, information regarding the Services and Products, as well as changes to our terms, conditions and policies.
- To send you communications that we believe may be of interest to you.
- To complete and fulfill your online donation, for example, to communicate with you regarding your donation.
- For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services and Products, identifying usage trends, determining the effectiveness of our pollution reduction or other campaigns, and operating and expanding our business activities.
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
How Personal Information May Be Disclosed
Our Services are designed to promote environmental and public health initiatives and related programs.
In connection with those initiatives and programs, we may share Personal Information and other information with NGOs (non-governmental organizations) and other third-party partners in connection with initiatives such as pollution reduction efforts, establishing carbon trading markets, vaccine refrigerator monitoring and other projects.
Your Personal Information also may be disclosed:
- To our affiliates, partners, agents, advisors and contractors for the purposes described in this Privacy Policy, including without limitation provision of the Services.
- To our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing and other services.
- By you, on any services to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public and may be available to other users and the general public. We urge you to be very careful when deciding to disclose any information on the Services.
- To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
OTHER INFORMATION
Other Information We May Collect
“Other Information” is any information that does not reveal your specific identity or does not directly
relate to an individual, such as:
- Browser and device information
- Data about the Product, such as how it is used and how it is performing
- Data about the Monitored Device, such as the temperature of the Monitored Device
- Information collected through cookies, pixel tags and other technologies
- Demographic information (such as country location) and other information collected from users
- Aggregated information
How We May Collect Other Information
We and our third party service providers may collect Other Information in a variety of ways, including:
- Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.
- Through your use of the Products and the Monitored Devices: We may collect data related to usage of the Products or usage and operation of the Monitored Devices, such as the amount of usage, the amount of pollution reduction, the ambient temperature, the power source or other identifying information about the Monitored Devices, the type of facility where the Monitored Devices are located, the current temperature of the Monitored Devices, and metadata related to the foregoing data and to the transmission or processing of such data and metadata by Nexleaf or our third-party partners and service providers. We use this information to assess certain functions of the Monitored Devices, such as vaccine refrigerators, and for analyses of those functions and the operations of those Monitored Devices that help us to provide the Services.
- Using cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize your experience while using the Services and to recognize your computer in order to assist your use of the Services. We also gather statistical information about use of the Services in order to continually improve their design and functionality, understand how they are used and assist us with resolving questions regarding them.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. For example, we may not be able to recognize your computer, and you may need to log in every time you visit. - Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
- IP Address: Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.
- Physical Location: We may collect the physical location of your Product, by, for example, using satellite, cell phone tower or WiFi signals. We may use this physical location information to help us track pollution reduction and prevent fraud. We may also share this physical location information, combined with other information we collect, with our partners, in order to enable them to provide you with services and to study the effectiveness of our Products and the Monitored Devices.
- From you: Information such as your preferred means of communication is collected when you voluntarily provide it.
- By aggregating or de-identified information: Aggregated or de-identified Personal Information does not personally identify you or any other user of the Services. For example, we may aggregate Personal Information regarding cooking habits, cooking duration, or location to help us determine the impact and sustainability of projects, and then we may use this aggregated information for grant reporting, marketing materials, white papers, or presentations to global partners such as UNICEF, the World Health Organization, the World Bank, or the Global Alliance for Clean Cookstoves.
How We May Use and Disclose Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information (such as combining your name with your location or the location of a Product or Monitored Device). If we do, we will treat the combined information as Personal Information as long as it is combined.
THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, BlackBerry, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations.
SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
CHOICES AND ACCESS
If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt out by following the unsubscribe instructions included at the end of each email we send to you. If you no longer want to receive marketing-related text messages from us, you may opt-out by texting “stop” as a reply to our text message. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing-related emails or texts from us, we may still send you important administrative messages, from which you cannot opt-out.
How you can access, change or suppress your Personal Information
If you would like to review, correct, update, suppress or delete Personal Information that you have previously provided to us, you may contact us by emailing us at techsupport@nexleaf.org or writing us at Nexleaf Analytics, 2356 Pelham Avenue, Los Angeles, CA 90064, United States of America.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.
RETENTION PERIOD
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of thirteen (13), and we request that they not provide Personal Information through the Services.
CROSS-BORDER TRANSFER
The Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
SENSITIVE INFORMATION
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy. The “LAST UPDATED” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.
CONTACTING US
If you have any questions about this Privacy Policy, please contact us at techsupport@nexleaf.org.
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.